payment and shipping
payment and shipping
The following conditions apply:
The goods are delivered worldwide.
Shipping (including statutory VAT)
Domestic deliveries (Germany):
We calculate the shipping costs according to the shipping weight:
DHL Parcel GoGreen up to 2kg - 5.49 euros
DHL Paket GoGreen from 2kg to 5kg - 6.99 euros
DHL Paket GoGreen from 5kg to 10kg - 9.49 euros
DHL Paket GoGreen from 10kg to 31.5kg - 16.49 euros
Deliveries abroad :
We calculate the shipping costs abroad based on the shipping weight:
Zone 1: Within the EU:
DHL Parcel GoGreen up to 5kg - 15.99 euros
DHL Paket GoGreen from 5kg to 10kg - 20.99 euros
DHL Paket GoGreen from 10kg to 20kg - 31.99 euros
DHL Paket GoGreen from 20kg to 31.5kg - 44.99 euros
Zone 2: Switzerland, Great Britain, rest of Europe, Russian Federation:
DHL Parcel GoGreen up to 5kg - 30.99 euros
DHL Paket GoGreen from 5kg to 10kg - 37.99 euros
DHL Paket GoGreen from 10kg to 20kg - 54.99 euros
Zone 3: United States:
DHL Parcel GoGreen up to 5kg - 47.99 euros
DHL Paket GoGreen from 5kg to 10kg - 77.99 euros
DHL Paket GoGreen from 10kg to 20kg - 142.99 euros
Zone4: Rest of the World:
DHL Parcel GoGreen up to 5kg - 45.99 euros
DHL Paket GoGreen from 5kg to 10kg - 61.99 euros
DHL Paket GoGreen from 10kg to 20kg - 100.99 euros
Provision of digital content:
There are no shipping costs for digital content (data created and provided in digital form).
Digital content will be sent to you as a file by e-mail within 24 hours after the conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Digital content will be made available to you via a link communicated via email.
This e-mail with access data for the provision of the digital content will be sent within 24 hours after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Digital content is made available to you in your customer account.
The provision takes place within 24 hours after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
You will also be informed about the provision by e-mail.
delivery times
Unless a different period is specified in the respective offer, the goods are delivered domestically (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days after the conclusion of the contract (if advance payment has been agreed, after the date of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in one shipment, unless we have made any other agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Accepted payment options
- Payment in advance by bank transfer
- Payment by SEPA direct debit
- Payment by credit card
- Payment by invoice (via Klarna)
- Payment via Google Pay
- Payment via Apple Pay
Via PayPal checkout:
- Payment by PayPal
- Payment via PayPal Express
More payment details
When paying by SEPA direct debit, you authorize us to collect the invoice amount from the specified account by issuing a corresponding SEPA mandate.
You will receive a pre-notification at least 5 days before the date of the direct debit. Please note that you are obliged to ensure that the account has sufficient funds on the announced date.
When paying by credit card your credit card account will be debited upon conclusion of the contract.
If you have any questions, you will find our contact details in the imprint.
The following conditions apply:
The goods are delivered worldwide.
Shipping (including statutory VAT)
Domestic deliveries (Germany):
We calculate the shipping costs according to the shipping weight:
DHL Parcel GoGreen up to 2kg - 5.49 euros
DHL Paket GoGreen from 2kg to 5kg - 6.99 euros
DHL Paket GoGreen from 5kg to 10kg - 9.49 euros
DHL Paket GoGreen from 10kg to 31.5kg - 16.49 euros
Deliveries abroad :
We calculate the shipping costs abroad based on the shipping weight:
Zone 1: Within the EU:
DHL Parcel GoGreen up to 5kg - 15.99 euros
DHL Paket GoGreen from 5kg to 10kg - 20.99 euros
DHL Paket GoGreen from 10kg to 20kg - 31.99 euros
DHL Paket GoGreen from 20kg to 31.5kg - 44.99 euros
Zone 2: Switzerland, Great Britain, rest of Europe, Russian Federation:
DHL Parcel GoGreen up to 5kg - 30.99 euros
DHL Paket GoGreen from 5kg to 10kg - 37.99 euros
DHL Paket GoGreen from 10kg to 20kg - 54.99 euros
Zone 3: United States:
DHL Parcel GoGreen up to 5kg - 47.99 euros
DHL Paket GoGreen from 5kg to 10kg - 77.99 euros
DHL Paket GoGreen from 10kg to 20kg - 142.99 euros
Zone4: Rest of the World:
DHL Parcel GoGreen up to 5kg - 45.99 euros
DHL Paket GoGreen from 5kg to 10kg - 61.99 euros
DHL Paket GoGreen from 10kg to 20kg - 100.99 euros
Provision of digital content:
There are no shipping costs for digital content (data created and provided in digital form).
Digital content will be sent to you as a file by e-mail within 24 hours after the conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Digital content will be made available to you via a link communicated via email.
This e-mail with access data for the provision of the digital content will be sent within 24 hours after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Digital content is made available to you in your customer account.
The provision takes place within 24 hours after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
You will also be informed about the provision by e-mail.
delivery times
Unless a different period is specified in the respective offer, the goods are delivered domestically (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days after the conclusion of the contract (if advance payment has been agreed, after the date of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in one shipment, unless we have made any other agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Accepted payment options
- Payment in advance by bank transfer
- Payment by SEPA direct debit
- Payment by credit card
- Payment by invoice (via Klarna)
- Payment via Google Pay
- Payment via Apple Pay
Via PayPal checkout:
- Payment by PayPal
- Payment via PayPal Express
More payment details
When paying by SEPA direct debit, you authorize us to collect the invoice amount from the specified account by issuing a corresponding SEPA mandate.
You will receive a pre-notification at least 5 days before the date of the direct debit. Please note that you are obliged to ensure that the account has sufficient funds on the announced date.
When paying by credit card your credit card account will be debited upon conclusion of the contract.
If you have any questions, you will find our contact details in the imprint.
Questions or suggestions?
Do you have any questions, requests or suggestions for us? We look forward to your message via our contact form and will answer it as soon as possible.
Please note our privacy policy